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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Raymond Mottley

September 8, 2026

3  out of  5
rating by Raymond Mottley
"I never had any claims, I'm 62 retired military, I would of thought i would have gotten a better rate."
We responded:
"I’m sorry your quote was different than you expected. Insurance rates are calculated using many factors and it is difficult to know everything that goes into a specific rate. These rates are set by State Farm, not by the individual agencies."
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Couper Lacks

August 25, 2026

5  out of  5
rating by Couper Lacks
"Great experience with Mark Webb State Farm! The team is friendly, professional, and always willing to help. They make the process easy and take the time to answer questions. I have had insurance at this office for many years and would highly recommend them."
We responded:
"Thank you so much!!"
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Darin R

August 15, 2026

5  out of  5
rating by Darin R
"I’ve had my life insurance policy with this State Farm agent and have been very happy with the experience. They are friendly, professional, and always take the time to answer my questions and make sure I understand my coverage. I appreciate the personal service and knowing I have someone I can trust. I highly recommend them!"
We responded:
"Thank you Darin! We are thankful for your kind words!"
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Connie Schroeder

August 13, 2026

5  out of  5
rating by Connie Schroeder
"Stacy in Mark Webb's State Farm office is AMAZING!! Only an email or call away and she helps me EVERY TIME I reach out... and SUPER QUICK to respond."
We responded:
"Thanks Connie! I agree, Stacy is AMAZING!"
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Melissa Hawkes

August 13, 2026

5  out of  5
rating by Melissa Hawkes
"Very satisfied."
We responded:
"Thank you Melissa!"
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jerry atkins

July 3, 2026

5  out of  5
rating by jerry atkins
"Great customer service. Very polite."
We responded:
"Thank you Jerry!"
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Christal Parsons

June 22, 2026

5  out of  5
rating by Christal Parsons
"I absolutely love my State Farm agents from the office Mark Webb ! Stacy & Frank are super nice & always helpful."
We responded:
"Thank you Christal! I agree with you, Stacy and Frank are awesome!"
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Sheila Brown

June 10, 2026

5  out of  5
rating by Sheila Brown
"Between Mark Webb and the receptionist Stacy they are the best. They would always take the time and explain everything to me in a professional manner."
We responded:
"Thank you Sheila, we appreciate you!"
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Christina Howard

May 27, 2026

5  out of  5
rating by Christina Howard
"We’ve been customers for over 10 years. Mark and his team are always knowledgeable, helpful, and friendly. We would recommend them to anyone!"
We responded:
"Thank you for the kind words Christina! We are so glad to have you guys as customers!"
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Rodney Callands

February 2, 2026

5  out of  5
rating by Rodney Callands
"Mark and Frank are the best if they cant answer your questions no one can. Top insurance for me for 40 years"
We responded:
"Thank you Rodney, appreciate you sir!"
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Adriane Strother

December 19, 2025

5  out of  5
rating by Adriane Strother
"Stacy is so great and friendly. Great service, great people. They make paying bills not so bad🥴"
We responded:
"Thank you so much! You are so kind!😊"
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Kim Bleend

November 14, 2025

5  out of  5
rating by Kim Bleend
"I have been with Mr Webb for years. They are always helpful. When I did have an accident it was easy to file the claim and they were a huge help. And the Insurance Account Representative, I believe Stacy is her name, is just the sweetest."
We responded:
"Thank you for the kind words Kim, we certainly appreciate you!"
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Stephen Smucker

July 23, 2025

5  out of  5
rating by Stephen Smucker
"Great people to be connected to for insurance!! They are diligent in their work and prompt with getting back to you. I would recommend them to anybody that is looking for a solid insurance company. Thank you to all the State Farm team for the promptness of your response to my insurance needs.

Stephen"
We responded:
"Thank you so much Stephen! We are glad to have you as a customer!"
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Amanda Snodgrass

July 22, 2025

5  out of  5
rating by Amanda Snodgrass
"Exceptional service from start to finish! I've dealt with a few insurance companies in the past, but this one truly stands out. The agents were courteous, patient, quick to respond and helpful in guiding me through my policy options."
We responded:
"Thank you Amanda! We certainly appreciate you!"
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Leah Mcguire

January 28, 2025

5  out of  5
rating by Leah Mcguire
"Great people with great prices! I dealt with a lady named stacy very helpful, nice and professional. Go through them if you’re searching for insurance you won’t regret it!"
We responded:
"Thank you so much Leah, we appreciate you!"
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Alex Brown

January 22, 2025

5  out of  5
rating by Alex Brown
"Excellent customer service!"
We responded:
"Thank you Alex, we appreciate your business!"
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john Hardy

January 22, 2025

5  out of  5
rating by john Hardy
"Mark and his team are always polite and helpful when I need help with my insurance needs."
We responded:
"Thank you so much John, we are grateful to have you as a customer!"
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Jason “I” Marsden

January 22, 2025

1  out of  5
rating by Jason “I” Marsden
"Rude calls you back when you exchange words with his workers when there is miscommunication extremely unprofessional"
We responded:
"Jason called the office inquiring about a policy he purchased from a completely different agency. We attempted to find the policy and realized it wasn’t with us. Then we attempted to help him locate the correct agency which upset him and caused him to get rude with us and hang up on my team member. After he had already hung up we were able to find the agency he needed. I called him back and let him know who it was and told him that I did not appreciate him speaking to my team member this way. This caused him to get angry and hang up again and promptly leave this bogus review."
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Rebecca Yoder

October 18, 2024

5  out of  5
rating by Rebecca Yoder
"Have been with State Farm Mark Webb since moving to Virginia in 2007. They handle all our insurance needs and are so friendly and very helpful! Wouldn't have it any other way! Always on top of things."
We responded:
"Thank you so much! We appreciate you!"
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Keith Sims

April 24, 2023

5  out of  5
rating by Keith Sims
"Darryl is not the best but he's way ahead of whoever's in 2nd place!!!"
We responded:
"Thank you Keith!"
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Maine Allen

December 5, 2022

5  out of  5
rating by Maine Allen
"State Farm is great and the staff are super nice and helpful. I've been with them for years! I'm satisfied!"
We responded:
"Thank you so much Maine! We certainly appreciate your business!"
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Holly Thomas

December 5, 2022

5  out of  5
rating by Holly Thomas
"They are awesome! Stacy, Mark and Frank are great! Service is prompt and anytime I have any questions, Stacy goes out of her way as well as the others to help answer those! I've been with State Farm for years and this is where Im staying!"
We responded:
"Thank you Holly, you are very kind! We are thankful to have you as a customer!"
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Renee Gaines

September 19, 2022

5  out of  5
rating by Renee Gaines
"The staff at State Farm are the BEST! Our home and vehicles have been insured with State Farm for about 5 years. Anytime that I have an incident to report or questions about coverage, everyone has provided EXCELLENT customer service. Stacy has always been very professional, friendly, informative, and patient. 😊"
We responded:
"Thank you so much Renee!"
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Brenda Tatum

November 30, 2021

5  out of  5
rating by Brenda Tatum
"Always professional great staff"
We responded:
"Thanks Brenda! It's always great to hear from you guys!"
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Darlene Jennings

June 23, 2021

4  out of  5
rating by Darlene Jennings
"Good service from Frank S."
We responded:
"Thanks Darlene!"